Warranty Information
We stand behind the quality of our products and offer a comprehensive 1-year warranty to ensure your complete satisfaction.
Warranty Coverage
Our 1-year warranty covers manufacturing defects in materials and workmanship, starting from the date of purchase. We’ll repair or replace any product that fails due to these defects during the warranty period.
Handling & Care
While our products are built to last and can handle occasional drops, we recommend treating them with care to ensure longevity. Accidental drops on hard surfaces like concrete aren’t covered under warranty, but our products are designed to withstand normal performance use. Remember: treating your props well means they’ll last longer!
What’s Covered
- Manufacturing defects
- Material defects
- Workmanship issues
What’s Not Covered
- Normal wear and tear
- Damage from misuse or accidents
- Unauthorized modifications or repairs
- Intentional damage or abuse
Warranty Claims Process
- Contact our support team with your purchase details
- Receive return authorization and shipping instructions
- Send the product back for inspection
- Receive repair or replacement if warranty claim is approved